Follow Us:

SECTOR SKILLS PROGRAM – RETAIL – SSCR2 – SALES ASSOCIATE

Home SECTOR SKILLS PROGRAM – RETAIL – SSCR2 – SALES ASSOCIATE

SECTOR SKILLS PROGRAM – RETAIL – SSCR2 – SALES ASSOCIATE

OVERVIEW

Individuals in this position interact with customers by giving specialized service and product demonstrations to maximise business in a retail environment whilst striving for continuous improvements in levels of services rendered.

QUALIFICATION PACK CODE RAS:Q0104

COVERAGE

  • To process credit application for purchases
  • To help maintain healthy and safety
  • To help customers choose right products
  • To maximise sales of goods & services
  • To create a positive image of self & organisation in the customers mind
  • To improve customer relationship
  • To promote continuous improvement in service
  • To work effectively in your organisation
  • To help keep the store secure
  • To demonstrate products to customers
  • To provide specialist support to customers facilitating purchases
  • To provide personalised sales & post-sales service support
  • To resolve customer concerns
  • To organise the delivery of reliable service
  • To monitor and solve service concerns
  • To work effectively in your team

Duration

  • 3 months

METHODOLOGY

  • Classroom and on the job training with hands on experience