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LAUNCH PROGRAM IN KANPUR - LPK3 - RETAIL PROGRAM

Home LAUNCH PROGRAM IN KANPUR – LPK3 – RETAIL PROGRAM

LAUNCH PROGRAM IN KANPUR - LPK3 - RETAIL PROGRAM

OVERVIEW

Do you enjoy working with people?
Do you enjoy constant customer interaction?
Are you enthusiastic, flexible and have a positive attitude?

SECTOR SKILLS PROGRAM – RETAIL – SSCR1 – TRAINEE ASSOCIATE

OVERVIEW

The program is to get an understanding of the role of a trainee in the RETAIL sector like CROMA, BIGBAZAAR, WESTSIDE etc. Individuals in this position display merchandise and interact with customers to understand their needs to service them with sales of relevant product offerings whilst working cordially within the team and retail organisation.

QUALIFICATON PACK CODE RAS: Q0103

COVERAGE

  • To keep the store secure
  • To keep the stone clean and hygienic to display stock to promote sales
  • To dress visual mechandising displays
  • To provide information and advice to customers
  • To create a positive image of self & organization in the customers mind
  • To maintain health and safety
  • To prepare products for sale
  • To plan and prepare visual merchandising displays
  • To dismantle and store visual merchandising displays
  • To promote loyalty schemes to customers
  • To work effectively in your team

Duration

  • 16 Hours

METHODOLOGY

  • Instructor-led guided discovery
  • Interactive session: Role plays, Activities

SECTOR SKILLS PROGRAM – RETAIL – SSCR2 – SALES ASSOCIATE

OVERVIEW

Individuals in this position interact with customers by giving specialized service and product demonstrations to maximise business in a retail environment whilst striving for continuous improvements in levels of services rendered.

QUALIFICATION PACK CODE RAS:Q0104

COVERAGE

  • To process credit application for purchases
  • To help maintain healthy and safety
  • To help customers choose right products
  • To maximise sales of goods & services
  • To create a positive image of self & organisation in the customers mind
  • To improve customer relationship
  • To promote continuous improvement in service
  • To work effectively in your organisation
  • To help keep the store secure
  • To demonstrate products to customers
  • To provide specialist support to customers facilitating purchases
  • To provide personalised sales & post-sales service support
  • To resolve customer concerns
  • To organise the delivery of reliable service
  • To monitor and solve service concerns
  • To work effectively in your team

Duration

  • 3 months

METHODOLOGY

  • Classroom and on the job training with hands on experience